Terms of Service

Updated: April 1, 2025

The following Terms of Service are entered into by and between You and Lonsdale Naturopathic Clinic.

The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Service”), govern your access to and use of https://lonsdalenaturopathic.com/, including any content, functionality and services offered on or through https://lonsdalenaturopathic.com/ (the “Website”), whether as a guest or a registered user.

Terms of Service

Please note the following clinic policies:

  • We facilitate direct billing for most extended health plans, excluding Equitable Life, ICBC, WorkSafe BC, and MSP.
  • Direct billing responses are determined by your insurer, not the clinic. If your claim is ‘pending’, ‘rejected’, or ‘pay to member only’, you are responsible for covering the full outstanding balance.
  • Dr. Dayal is not currently accepting new patients and does not maintain a new patient waitlist currently. We appreciate your understanding and encourage you to explore the expertise of our other highly qualified practitioners.
  • Yasmin P. Devji, RAc, cannot treat anyone who has a pacemaker fitted.
  • Before Yasmin P. Devji, RAc, utilizes acupuncture to induce labor, we require a written referral letter from a Midwife or your doctor. Please contact the front desk before your appointment at 604-987-1418 if you need to provide us with this.
  • For IV Iron infusions, the administration fee is $220. Please note that this does not cover the cost of the infused iron itself. For more details on pricing and further information, kindly contact our front desk at 604-987-1418.

Cancellation Policy

Life happens, and we understand! Kindly observe our 24-hour cancellation policy. Cancellations made within 24 hours of your appointment, as well as missed appointments without prior notice, will incur a fee. Patients who cancel within 24 hours will be charged 50% of the treatment cost. Patients who miss an appointment without prior notice will be charged the full price. This fee will be automatically charged to your card on file.

Copyright & Content

All content on the Website is protected by copyright, and other applicable laws, and are the property of Lonsdale Naturopathic Clinic, unless otherwise noted.

Nothing on this Website may be, in whole or in part, sold or otherwise transmitted in any form or by any means for commercial purposes, except with the prior written permission of Lonsdale Naturopthic Clinic.

Privacy

We respect your privacy and follow the principles of PIPEDA in the collection of personal information from you on our Website.  Please see our full text of our Privacy Policy.

Email and Other Electronic Communications 

Visiting the Website or sending emails to Lonsdale Naturopathic Clinic constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing. 

We would be pleased to communicate with you by email, and there are various places on this Website that provide you the ability to send an electronic communication to Lonsdale Naturopathic Clinic. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order. 

User Communication 

The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group. 

You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others. 

You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or upload files unless you own or control the rights thereto or have received all necessary consents. 

You agree not to advertise or offer to sell or buy any goods or services for any business purpose, or harvest or otherwise collect information about others, including email addresses, without their consent or violate any applicable laws or regulations.

Lonsdale Naturopathic Clinic has no obligation to monitor the user communications but reserves the right to review materials posted to the Website and to remove any materials in its sole discretion. Lonsdale Naturopathic Clinic reserves the right to terminate your access to any or all of the user communication services at any time without notice for any reason whatsoever and to disclose any information as necessary to satisfy any applicable laws.

Changes To the Terms Of Service

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Jurisdiction

This agreement between you, the user, and Lonsdale Naturopathic Clinic, shall be governed by, and interpreted in accordance with, the laws of the province of British Columbia and the laws of Canada applicable therein. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of British Columbia in any proceeding related to this agreement.

Our Contact Information:

Lonsdale Naturopathic Clinic Inc.
Contact: Nicole Hoffmeister
404 – 1200 Lonsdale Avenue
North Vancouver, British Columbia
Canada, V7M 3H6
Phone: (604) 987-1418
Fax: (604) 960-9648
Email: [email protected]